Seaport-e: Quality Assurance at AEM
Quality Assurance (QA) is of paramount importance to AEM.
QA is integrated with AEM's standard business processes. AEM Corporation has adopted the Software Engineering Institute's (SEI) Capability Maturity Model Integration (CMMI), an industry standard of best practices with the purpose of helping organizations make measured improvements in their project management capabilities.
AEM has successfully received CMMI Maturity Level 3 ratings by certified independent assessors on two different corporate programs: CNIC HQ Navy Housing project team and Department of Education's National Student Loan Data System (NSLDS) project team. Since CMMI ratings are valid for three years, both of these projects are now in their third cycle of CMMI ratings, with the most recent appraisals being March 2009 for the Department of Education team and November 2007 for the Navy team. These independent ratings give AEM clients confidence that the firm's repeatable and effective processes will maximize the potential for successful system implementation.
AEM clients can expect projects of high quality that are completed on time, within budget, and with low risk. AEM's CMMI compliant management procedures are designed to meet objectives of quality assurance, project risk mitigation, on-time, on-budget projects, and continual improvement. AEM achieves these objectives with the following features:
- Senior Project Team. Each project has experienced professionals responsible for successful project management and delivery.
- Independent Quality Assurance Review. As part of our CMMI compliant procedures, all projects are subject to Quality Assurance Reviews of both the product delivered and processes used. The QA team conducts audits of each software product and the respective project team to assess adherence to the prescribed processes and the status of each project.
- Project Reviews. AEM's program management team engages in an in-depth assessment of each project's progress. The team reviews the project status that lists ‘task complete percentage' relative to ‘budget exhausted percentage', and risks identified versus risks mitigated.
- Risk Analysis. AEM project managers continually update project plans, they identify issues that will adversely affect the delivery schedule or the effectiveness of the solution.
- Performance Management. Each project has performance measures aligned with the overall objective of the effort, as recommended by CMMI. Depending on the project requirements, this approach may include Earned Value Management (EVM) or Lean Six Sigma metrics.
