Kirk Fay manages a team of analysts to support user, policy, regulatory and resource demands based off of security and system-wide requirements. Furthermore, in his role and through close collaboration with customers, his functional expertise is relied upon to determine changes and modifications required to software applications.
- Skilled leadership professional with expertise in problem-solving, team building, customer relations, and organization of software testing
- More than fourteen years of extensive experience supervising help desk support and participating in on-site implementation teams to assist in troubleshooting hardware and software applications
- CompTIA Security+
- ITIL Foundation certification